Privacy Policy
Privacy Policy
OVERVIEW
Elite Custom Sound ("we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, and share your personal information when you visit our website or make a purchase. By using our site, you agree to the practices described in this policy.
PERSONAL INFORMATION WE COLLECT
When you visit our website, we may collect the following types of personal information:
-
Device Information: Automatically collected details about your device, including:
- Web browser type
- IP address
- Time zone
- Cookies installed on your device
- Pages or products viewed
- Websites or search terms that referred you to our site
- Interaction data with the website
We collect Device Information using technologies such as:
- Cookies: Data files placed on your device. Visit All About Cookies to learn more about cookies and how to disable them.
- Log Files: Tracking actions on the site, including IP address, browser type, ISP, and timestamps.
- Web Beacons, Tags, and Pixels: Electronic files to record browsing behavior.
-
Order Information: Details provided during the purchase process, including:
- Name
- Billing and shipping addresses
- Payment information (e.g., credit card details)
- Email address
- Phone number
When we refer to "Personal Information" in this Privacy Policy, it includes both Device Information and Order Information.
HOW WE USE YOUR PERSONAL INFORMATION
We use your Personal Information to:
- Fulfill orders, including processing payments, arranging shipping, and providing confirmations.
- Communicate with you about orders or inquiries.
- Screen for potential fraud or risks.
- Improve our website's functionality and user experience by analyzing browsing behavior.
- Provide targeted advertisements or marketing communications aligned with your preferences.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with trusted third parties to enhance our services:
- Shopify: Our e-commerce platform. Learn more about Shopify's privacy practices at Shopify Privacy Policy.
- Google Analytics: For understanding website usage. Visit Google Privacy Policy and Google Analytics Opt-Out.
Additionally, we may disclose your Personal Information:
- To comply with legal obligations, subpoenas, or requests from authorities.
- To protect our rights, property, or safety, or those of others.
BEHAVIORAL ADVERTISING
We use your Personal Information to provide targeted advertisements. For more information about targeted advertising, visit the Network Advertising Initiative’s educational page.
You can opt out of targeted advertising:
- Facebook: Ad Settings
- Google: Ad Settings
- Bing: Ad Settings
You can also opt out via the Digital Advertising Alliance.
DO NOT TRACK
We do not alter our data collection practices when we detect a "Do Not Track" signal from your browser.
YOUR RIGHTS
If you are a resident of certain jurisdictions, such as the European Economic Area (EEA), you have specific rights:
- Access: Request details of the personal information we hold about you.
- Correction: Request updates or corrections to your personal data.
- Deletion: Request that we delete your personal information, subject to legal obligations.
To exercise these rights, contact us at info@elitecustomsound.com.
Please note that your information may be transferred outside your country, including to Canada and the United States, for processing and storage.
DATA RETENTION
We retain Order Information for our records unless and until you request its deletion. Device Information is retained as necessary for improving website performance and functionality.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices, operations, or legal requirements. Any changes will be posted on this page, and the updated policy will include the effective date.
MINORS
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that a child has provided us with personal information, we will delete it promptly.
CONTACT US
For questions about our privacy practices, or to make a complaint, please contact us:
Email: info@elitecustomsound.com
Mailing Address: Elite Custom Sound 4220 Convoy St. San Diego 92111
